Slack is DOWN: Worldwide outage hits thousands of users who rely on the messaging service for business
DM – Slack is down for thousands of users worldwide, preventing people from communicating with fellow collogues, potential clients and other businesses.
Issues appeared around 12:30pm ET and are plaguing the app and website.
The messaging app has become a staple for many businesses – about 80 percent of Fortune 100 companies rely on the service.
While the problem is unknown, Slack shows an ‘incident’ with logging in for some users on its status dashboard.
Launched in 2014, Slack has gradually emerged as the world champion in the race for professional messaging platforms.
‘Slack makes it easy to contact your colleagues – you can message anyone inside or outside your organization and collaborate just as you would in person,’ the company explains on its website.
‘People can work in dedicated spaces called channels, which bring the right people and information together.’
Slack has over 20 million active users as of 2023, but the company saw a massive increase in 2020.
Between March 10 and March 25, concurrent users rose from ten million to 12.5 million.
The platform is now popular among major companies like Goldman Sachs and Comcast Grubhub, which have more than $3 billion in revenue.
DownDetector monitors online outages and shows users in the US, UK, Canada, Asia and South America are experiencing problems.
The outage is impacting loading for channels and threads, along with the ability to send messages.
Slack users took to social media to see if others were experiencing issues, and unlike other outages, like those that hit Facebook or X, many welcomed the ‘blackout.’
One X (formally Twitter) user posted: ‘Slack is down. I guess that means I can’t work today.’
Another user, Jack Dickson, joked: ‘Slack is down (or I’ve been fired).’
This is the messaging platform’s second outage in one month.
In July, the app appeared to crash as it did Thursday.